Privacy Policy

International Student Exchange of Canada LTD makes it our priority to protect all the information that our teachers, parents, and students have shared with us. The purpose of the information requested is to provide our trip planners and students with a customized service specifically tailored for each individual trip. We will not disclose any personal information to any external company or person without a traveller's informed consent unless we are required by law to disclose this information. International Student Exchange of Canada LTD carefully abides by the Personal Information Protection to protect the privacy of all of the parties involved with a student tour. We maintain the security and confidentiality of all of the information obtained through the process of putting on a tour.

In order to conduct some business practices, International Student Exchange of Canada LTD may request personal information, which may include your (or student's) name, address, e-mail address, emergency telephone number, dietary needs, appropriate medical conditions (i.e. allergies) and if applicable credit card number. In addition, International Student Exchange of Canada LTD may request additional information necessary to establish, maintain ands secure your account.

International Student Exchange of Canada LTD realizes that the increasing use of the Internet raises concerns regarding confidentiality of shared information. International Student Exchange of Canada LTD's website is protected by encrypted access and a database that is hosted within the exclusive domain of http://www.isx.ca

Protecting Students

International Student Exchange of Canada LTD does not solicit our student travelers with any exterior products or services. International Student Exchange of Canada LTD does not use any individual's personal information for marketing or promotional purposes. Under no circumstances does International Student Exchange of Canada LTD disclose personal information to any third party.

How We Use Information

International Student Exchange of Canada LTD only uses the personal information collected on our travelers to provide them with the service(s) they have purchased or are interested in purchasing. Some examples of this may be customer inquiries, complaints, internal record keeping, bill processing and any other business requests related to Internet participation.

If requested, International Student Exchange of Canada LTD may contact trip planners with offerings that may be of interest to them.

Collection of Non-Identifiable and website traffic Information

International Student Exchange of Canada LTD may collect non-identifiable information relating to the domain http://www.isx.ca

How We Protect Credit Card Information

International Student Exchange of Canada LTD only asks customers for credit card information in order to complete a payment transaction. Credit card information is not stored on the http://www.isx.ca web server but rather a third party merchant provider.

When a customer makes a payment by credit card, the information is processed by an outside merchant authorization service for security purposes. The service is performed on the secure servers of Evalon. Evalon's privacy policy can be located at the following address: https://www.merchantconnect.com/CWRWeb/pdf/Elavon_Canada_Company_Privacy_Policy.pdf

Privacy Policy Changes and Opt-Out Rights

International Student Exchange of Canada LTD updated this privacy policy in November 2010 and reserves the right to change or update this Privacy Policy at any time it chooses to.

All parties have the right at any time to cease the personal information that is collected by International Student Exchange of Canada LTD. Exercising this right can be done by emailing International Student Exchange of Canada LTD fax at 416.920.4436 or by phone at 416.920.9997.

Forum; User Content

International Student Exchange of Canada LTD may grant travelers and trip planners the capability of posting pictures, sounds bites or videos to the Website, Newsfeed page, fan pages etc…

By posting User Content on the Website or International Student Exchange of Canada LTD related pages, the "poster "agrees that he/she is responsible for the content's accuracy, completeness, ownership, and publication.

The "poster" is responsible for obtaining and maintaining all rights, licenses, permissions, releases, approvals, clearances, credit, or attribution information relating to all User Content and paying any applicable royalties or fees in connection therewith.

By submitting or sending User Content to International Student Exchange of Canada LTD, the sender grants International Student Exchange of Canada LTD with royalty-free, world-wide, non-exclusive licenses to display, reproduce, modify, publish, translate, distribute such User Content.

International Student Exchange of Canada LTD reserves the right to refuse, edit or remove any User Content, is illegal, hurtful, inappropriate, inaccurate or is otherwise undesirable. International Student Exchange of Canada LTD is not responsible for any failure, non-failure or delay in refusing, editing or removing such User Content.

Your Access to Information

All parties have the right to review or update his/her personal information and can do so by emailing International Student Exchange of Canada LTD fax at 416.920.4436 or by phone at 416.920.9997.