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Canada's Leading International Student Tour Operator!

Privacy Policy

 

Privacy Policy

ISX Tours Canada Inc makes it our priority to protect all the information that our teachers, parents, and students have shared with us. The purpose of the information requested is to provide our trip planners and students with a customized service specifically tailored for each individual trip. We will not disclose any personal information to any external company or person without a traveller's informed consent unless we are required by law to disclose this information. ISX Tours Canada Inc carefully abides by the Personal Information Protection to protect the privacy of all of the parties involved with a student tour. We maintain the security and confidentiality of all of the information obtained through the process of putting on a tour.

In order to conduct some business practices, ISX Tours Canada Inc may request personal information, which may include your (or student's) name, address, e-mail address, emergency telephone number, dietary needs, appropriate medical conditions (i.e. allergies) and if applicable credit card number. In addition, ISX Tours Canada Inc may request additional information necessary to establish, maintain and secure your account.

ISX Tours Canada Inc realizes that the increasing use of the Internet raises concerns regarding confidentiality of shared information. ISX Tours Canada Inc's website is protected by encrypted access and a database that is hosted within the exclusive domain of http://www.isx.ca.

Protecting Students

ISX Tours Canada Inc does not solicit our student travellers with any exterior products or services. ISX Tours Canada Inc does not use any individual's personal information for marketing or promotional purposes. Under no circumstances does ISX Tours Canada Inc disclose personal information to any third party.

How We Use Information

ISX Tours Canada Inc only uses the personal information collected on our travellers to provide them with the service(s) they have purchased or are interested in purchasing. Some examples of this may be customer inquiries, complaints, internal record keeping, bill processing and any other business requests related to Internet participation.

If requested, ISX Tours Canada Inc may contact trip planners with offerings that may be of interest to them.

Collection of Non-Identifiable and website traffic Information

International Student Exchange of Canada LTD may collect non-identifiable information relating to the domain http://www.isx.ca

How We Protect Credit Card Information

ISX Tours Canada Inc only asks customers for credit card information in order to complete a payment transaction. Credit card information is not stored on the http://www.isx.ca web server but rather a third party merchant provider.

When a customer makes a payment by credit card, the information is processed by an outside merchant authorization service for security purposes. The service is performed on the secure servers of Bambora. Bambora's privacy policy can be located at the following address: https://www.bambora.com/en/ca/privacy-policy/

Privacy Policy Changes and Opt-Out Rights

ISX Tours Canada Inc updated this privacy policy in August 2021 and reserves the right to change or update this Privacy Policy at any time it chooses to.

All parties have the right at any time to cease the personal information that is collected by ISX Tours Canada Inc. Exercising this right can be done by emailing ISX Tours Canada Inc, Attention: Privacy Officer at info@isx.ca or by phone at 416.920.9997.

Forum; User Content

ISX Tours Canada Inc may grant travellers and trip planners the capability of posting pictures, sounds bites or videos to the Website, Newsfeed page, fan pages etc.

By posting User Content on the Website or ISX Tours Canada Inc related pages, the "poster "agrees that he/she is responsible for the content's accuracy, completeness, ownership, and publication.

The "poster" is responsible for obtaining and maintaining all rights, licenses, permissions, releases, approvals, clearances, credit, or attribution information relating to all User Content and paying any applicable royalties or fees in connection therewith.

By submitting or sending User Content to ISX Tours Canada Inc, the sender grants ISX Tours Canada Inc with royalty-free, world-wide, non-exclusive licenses to display, reproduce, modify, publish, translate, distribute such User Content.

ISX Tours Canada Inc reserves the right to refuse, edit or remove any User Content, is illegal, hurtful, inappropriate, inaccurate or is otherwise undesirable. ISX Tours Canada Inc is not responsible for any failure, non-failure or delay in refusing, editing or removing such User Content.

Your Access to Information

All parties have the right to review or update his/her/their personal information and can do so by emailing ISX Tours Canada Inc, Attention: Privacy Officer at info@isx.ca or by phone at 416.920.9997.